Terms and Conditions

Welcome to Material XYZ. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order or engaging with our services.

1. Custom Orders

All products created by Material XYZ are custom-made based on your specifications. Once an order is placed, it cannot be canceled. Throughout the production process, we will provide updates and seek your approval at various stages. It is your responsibility to review and confirm the designs promptly.

2. No Refunds or Returns

Due to the personalized nature of our products, all sales are final. We do not offer refunds or accept returns. Please ensure that you provide accurate specifications and confirm all details during the production process.

3. Intellectual Property

All designs, models, and concepts created by Material XYZ are our intellectual property. Unauthorized reproduction, distribution, or modification of our designs is strictly prohibited.

4. Payment

Full payment is required at the time of placing your order. We accept various payment methods for your convenience. Orders will not proceed to production until payment is received.

5. Production Timeline

While we strive to meet deadlines, production times may vary based on the complexity of the design and other factors. We will communicate any delays promptly, but we are not responsible for unforeseen delays caused by third-party suppliers or external factors.

6. Shipping

We carefully package and ship all orders using reliable carriers. Once your order is shipped, Material XYZ is not responsible for lost, delayed, or damaged shipments. Please ensure the shipping address provided is accurate.

7. Disclaimer of Liability

Material XYZ is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the product purchased.

8. Modifications to Terms

Material XYZ reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes your acceptance of the revised terms.

Contact Us

If you have any questions or concerns about these terms, please contact us at support@materialxyz.com.